Return & Refund

Effective date: 2022-10-20

Welcome to Harikatha Studio!

Company ” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Harikatha Studio.

Goods refers to the items offered for sale on the Service.

Orders means a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to harikatha.co.

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

1. sending us an email: support@harikathastudio.com.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

In order for the Goods to be eligible for a return, please make sure that:

1. The Goods were purchased in the last 14 days

2. If Goods are physical then they are in the original packaging.

3. If Goods are digital in nature then You have not started watching the digital content.

4. In case there is failure from Harikatha Studio to deliver the digital content which has been pre booked within the time limit mentioned on the content, you are eligible for full refund.

The following Goods cannot be returned:

1. The supply of Goods made to Your specifications or clearly personalized.

2. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

3. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

4. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address.

B 103, Swati Florence, Soba Center, South Bopal, Ahmedabad, Gujarat, 380058

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped tothemselves to give it to You later, We will send the refund to the gift giver.

Please send your feedback, comments, requests for technical support by email: support@harikathastudio.com.