Shipping Policy

Effective date: 2022-10-20

Welcome to Harikatha Studio (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at https://harikathastudio.com (together or individually “Service”) operated by Harikatha Studio.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@harikathastudio.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

All digital purchases are delivered on the website harikatha.co conditioned to:

1. Acceptance of shipping, refund & return, terms & condition and privacy policy.

2. Successful payment confirmation from payment partners.

3. Each digital product had additional delivery time and conditions mentioned with it. For example, pre-booking of a content will be delivered on release time.

4. In case there is failure from Harikatha Studio to deliver the digital content which has been pre booked within the time limit mentioned on the content, you are eligible for full refund.

All physical product purchases are delivered on the user address :

1. Acceptance of shipping, refund & return, terms & condition and privacy policy.

2. Successful payment confirmation from payment partners.

3. Each product will mention its shipping date depending upon the address of delivery.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping charges for Your Orders will be calculated and displayed at checkout.

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Harikatha Studio is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Harikatha Studio, is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Please send your feedback, comments, requests for technical support by email: support@harikathastudio.com.